Shipping & Returns
We want you to be happy with your boots. Here's how we make that happen.
Shipping
We ship across Canada from Lac Ste. Anne County, Alberta. Most orders go out within 1–2 business days.
- Shipping rates calculated at checkout
- Tracking number emailed once your order ships
- Delivery times vary by location
Returns & Exchanges
If your boots don't feel right, we'll sort it out.
- Returns accepted within 30 days of delivery
- Boots must be unworn and in original packaging
- Exchanges for different sizes at no extra charge
- Refunds processed within 5–7 business days
To start a return or exchange, just email us at hello@strawbossboots.com with your order number.